Refund Policy

Cancellation and Refund policy

Cancellation Policy:

Should your plans change, be sure to inform within the following guidelines for a refund of your deposit. A cancellation number will be given to insure proper return of the deposit. If the cancellation does not meet guidelines, the deposit will be retained.

For early checkout, you are responsible for the entire reservation and will be charged as such if the remainder of the reservation cannot be rebooked. If unsure of the policy, contact the hotel for clarification.

Cancellation

Refund

If the booking is cancelled, 7 days or more, before the checking date

100% of the deposit will be refunded

If the booking is cancelled within 7 days of the booking date

No refund will be made

Refund Policy:

If the booking is made by directly contacting the Hotel Management, Revenue Management of the hotel, the refund will be processed within 7 working days of the cancellation and confirmation from the hotel. The refund will be made as per the refund rules and guidelines. The Refund will be processed using the account details provided by the party while confirming the cancellation.

If the booking is made through any Online Travel Agency or Travel Agent or any such mediatory and the amount has been paid to the mediatory, in such case the mediatory shall be responsible for processing the Refunding of the same. The hotel cannot be held responsible for discrepancies or dissatisfaction in the refund process, if any.

   

DESIGNED BY : ASTROTECH INDIA
Pugmark Resort Kanha